Laptop Data Recovery in London
Lost access to important files on your laptop? At Data Recovery London, we specialise in laptop data recovery for individuals, organisations, and SMEs across the capital. Whether your laptop uses a traditional HDD or a modern SSD, our engineers handle logical errors, accidental deletion, water damage, power surges, and complex hardware failures with a methodical, safety-first approach. We provide clear diagnostics, transparent pricing, and a professional service designed to get you back to work quickly and securely.
Why choose our laptop data recovery service?
- Specialists in both HDD and SSD laptop recovery
- No Data, No Fee (you pay only when we successfully recover data)
- Free initial diagnostic and no-obligation quotation
- Secure facilities, GDPR-compliant handling, and strict confidentiality
- Convenient London coverage: free collection or drop-off at our office
- Clear communication, from assessment to safe return of your recovered files

Common laptop data loss scenarios we handle
We recover from a wide range of issues, including:
- HDD mechanical failure (clicking, grinding, or not spinning) and bad sectors
- SSD faults (controller failure, firmware issues, or NAND degradation)
- Accidental deletion or formatted partitions (Windows/macOS)
- File system corruption after a crash or forced shutdown
- Liquid damage and moisture ingress affecting storage or logic board
- Power surge/PCB damage and charging faults
HDD vs SSD in laptops – symptoms, actions & expectations
The table below summarises typical signs, immediate steps to take, and general recovery outlook. Every case is unique, so we always recommend a professional assessment before any DIY attempts.
Scenario | Typical Symptoms | What You Should Do | Recovery Outlook* |
---|---|---|---|
HDD mechanical failure | Clicking/whirring, very slow boot, SMART warnings | Power down immediately; avoid repeated restarts | Good in many cases if heads/platters are intact |
SSD controller/firmware fault | Drive not detected, sudden disappearance of data | Do not re-initialise or format; seek diagnosis | Varies; depends on controller/NAND condition |
Accidental deletion/format | Files/folders missing; partition lost | Stop using the laptop to prevent overwrites | Often strong if usage is stopped promptly |
Liquid damage | Won’t power on; intermittent behaviour | Do not power up; disconnect battery if safe | Reasonable if corrosion is limited and early |
Power surge / PCB damage | No detection; burnt-smell components | Avoid DIY board swaps; request pro evaluation | Usually fair once electronics are stabilised |
*Outlook is indicative only; a proper diagnostic is essential.
Our step-by-step laptop data recovery process
- Free diagnostic: We assess the device to determine the fault type (logical vs hardware) and advise the safest recovery path.
- Recovery plan: You receive a clear quotation and timeframe. No surprises, no extra hidden charge.
- Logical recovery: For deletions, reformats, and file system issues, we use specialist tools to rebuild structures and extract intact files.
- Hardware-assisted recovery: For physical faults, we stabilise the drive and use appropriate techniques (e.g., imaging, micro-soldering, controller-level access) to safely capture data.
- Verification & quality check: We validate the integrity of recovered files and share a file list for approval where appropriate.
- Secure return: Data is transferred to a new external drive or a destination of your choice, with encrypted options available.
Urgent and business-critical recoveries
If you’re facing a tight deadline, a legal matter, or business continuity risk, ask about our priority and same-day assessment options. We help minimise downtime and can coordinate with your IT team to ensure recovered data slots neatly back into your workflows.
Best practices after data loss
- Avoid using the laptop to prevent overwriting recoverable data.
- Do not run disk repairs or OS reinstallations before a diagnostic image is taken.
- If liquid is involved, do not power on or charge the device.
- Make a note of symptoms, error messages, and any unusual sounds.
Related services (useful if the laptop’s internal drive is removable)
Pricing & guarantee
- Free diagnostic and clear quotation before recovery begins
- No Data, No Fee – you only pay upon successful recovery
- Options for standard, priority, and emergency turnarounds
- VAT and media costs explained upfront (no extra hidden charge)
Frequently Asked Questions (FAQ)
Can you recover from both Windows and macOS laptops?
Yes. We handle Windows, macOS, BitLocker/FileVault-protected volumes, and common file systems (NTFS, exFAT, APFS, HFS+).
How long does laptop data recovery take?
Standard cases are typically completed in 2–14 working days. Complex hardware faults or severe liquid damage may require longer. Priority options are available.
Will attempting DIY software make things worse?
It can. Writing new data or running repair tools may overwrite recoverable content. We recommend a professional diagnostic first.
Is my data secure and confidential?
Absolutely. We follow strict security protocols to ensure your data remains secure and confidential. If needed, we’re also happy to sign a Non-Disclosure Agreement (NDA) for added assurance.
How will I receive my recovered data?
We usually return it on a new external drive (or encrypted drive if requested). Other secure delivery options can be arranged.
Contact us
For a free consultation and fast diagnosis, get in touch:
- Phone: 020 7516 1077
- Email: info@datarecovery.london
- Address: Euro House, 133 Ballards Lane, London, N3 1LJ
We serve customers across London, including the City, Westminster, Camden, Islington, Hackney, Southwark, Lambeth, Kensington & Chelsea, and beyond.