Media Shipping Form2020-12-16T17:48:27+00:00

If you can’t come to us or no one will be available to handover your media to the courier and you want us to receive the hard drive more quickly, then these instructions are for you.


  1. As a general rule, handle a hard disk as you would handle an egg. Handle failed hard disk drives with the same care as new drives.
  2. Use the original shipping materials, if you still have them. If do not have them, they are relatively easy to replicate:
  3. Wrap media (i.e. hard disk) in an anti-static bag, tinfoil or simply kitchen aluminium foil to prevent electrostatic discharge (ESD).
  4. Use a box that is at least twice the size of the media so that the media can be suspended in the middle of the box. We recommend a minimum of two inches of insulation all around for a 2 lb drive.
  5. Pack securely with foam, bubble wrap, or creased newspaper so the media will not move from the middle of the box. Avoid using peanuts as contents will settle to the bottom of the box.

  7. If sending a PC, laptop or notebook, use great care to ensure proper cushioning and protection. We recommend at least 6 inches for insulation. The heavier the unit, the more insulation and cushioning is required.
  8. Make sure it is clearly labelled as FRAGILE and don’t forget to include the completed and signed media
  9. Fill in the media shipping form and press the “PRINT” button. If you choose to print the form, ensure that you include it in the packaging you send us using the address label at the end of the form.

You can also “SUBMIT” the form and we will receive the details electronically. An address label will appear for use in the next page after you have pressed “Submit”:

  • We use your personal information to update you on the progress of your job or process your order. We may also use this information for auditing, research and analysis to operate and improve our technologies and services. We will NOT pass your details on to any third parties.Furthermore when you entrust your hard drive or computer to us, you can be certain that your business or private data will remain confidential and will not be disclosed to anyone at all times. We take all possible measures to ensure your data is safeguarded while in our care.We further ensure physical protection of your data by preventing access to anyone except the technicians assigned to your job.To ensure non-disclosure, all recovered data stored on our servers are encrypted. When you receive the recovered data, Data Recovery Lab destroys any copies of the data that were made during the recovery process. This is done after you have verified the receipt of your data.I agree that collection of the media is free in all London and Greater London areas if I use your data recovery service. However if I decide not to go ahead with the data recovery service for whatever reason, I will pay £25 + VAT for postage, packaging and delivery charges of the returned media. MORE..


    First press "Print Form" and then "Submit".

    When you press submit will receive a copy of the package you will send us. ALSO in the next page you will see and address label which you can print and attach to the packahe.

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Data Recovery Services London

Providing data recovery services to private and business customer in London dealing with challenging and complex cases of recovering data from damaged internal or external computer hard drives, SSDs, RAID arrays, NAS drives, memory cards, USB memory sticks, digital cameras, mobile phones, CCTV and video recording devices. Offers professional data recovery services for enterprise and small business data storage systems including RAID systems. RAID 0 – RAID 1 – RAID 2 – RAID 3 – RAID 4 – RAID 5 and is trusted by corporate and private clients across the UK. Established since 2003.

Data Recovery London

Data Recovery London provides data recovery services for private and business customers in London and the rest of the UK. Trusted by hundreds of media companies, music and film studios and post production companies in London. If you are in London, you can bring your hard drive for a free quotation and data recovery.
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