External Hard Drive Data Recovery Service in London

Have you lost access to important files, photos, or business data stored on your external drive? At Data Recovery Lab London, we specialise in external hard drive data recovery for individuals, companies, and professionals across the UK. Whether your drive has stopped working, been dropped, or no longer mounts on your computer, our expert engineers can help you recover your valuable data quickly and securely.

⚠️ Important Notice: Stop Using Your External Hard Drive if It Makes Unusual Sounds
If your external hard drive starts making unusual noises such as clicking, beeping, or buzzing, do not power it on again.
These sounds often indicate mechanical failure inside the Hard Drive — such as issues with the read/write heads or platter damage.
Continuing to power on a damaged drive can cause scratches on the platters, resulting in permanent data loss and making data recovery unsuccessful.
✅ What You Should Do
1. Immediately disconnect the drive from power and your computer.
2. Do not attempt to fix it yourself or run software recovery tools.
3. Contact a professional data recovery service as soon as possible.
External Hard Drive Data Recovery Service by Data Recovery Lab London

Early action can greatly increase your chances of a successful recovery and prevent further damage.
We provide expert external hard drive data recovery with cleanroom workflows and forensic-grade tools. For local customers, our London lab offers fast and secure solutions for USB hard drive recovery in London and surrounding areas.

Why Choose Our External Hard Drive Data Recovery Service?

  • Over 20 years of experience in data recovery from all brands and models.
  • Cleanroom environment for physical repairs and platter extractions.
  • No Data – No Fee guarantee for your peace of mind.
  • Free diagnostics and fast turnaround times.
  • GDPR-compliant processes to protect your privacy and confidentiality.

Common Causes of External Hard Drive Data Loss

External hard drives can fail for many reasons. Our lab is equipped with PC-3000, Cellebrite, and advanced forensic tools to handle all failure types, including:

  • Accidental drops or physical damage
  • Clicking or beeping noises
  • Not recognised or unmountable drives
  • Deleted, formatted, or corrupted partitions
  • Firmware corruption or bad sectors
  • USB or power connector damage

Supported External Hard Drive Brands

We recover data from all major brands and interfaces, including:

  • Western Digital (WD), Seagate, Toshiba, Samsung, LaCie, G-Technology, SanDisk, Transcend, Buffalo
  • Portable USB 3.0 / USB-C, Thunderbolt, and RAID enclosures

Our External Hard Drive Data Recovery Process

  1. Free evaluation – We inspect your drive and provide a no-obligation quote.
  2. Recovery in our cleanroom – Our specialists repair or clone the drive using certified tools.
  3. Verification – We confirm that your files are recoverable and intact.
  4. Delivery – Your recovered data is securely returned via encrypted media or cloud.

Who We Work With

Our external hard drive recovery services are trusted by lawyers, solicitors, law enforcement agencies, company directors, and private individuals who rely on our expertise and confidentiality. Whether it’s crucial business documents, family photos, or video archives, we can help restore your lost information.

Contact Our London Data Recovery Lab

Bring or send your failed external drive to our secure laboratory for a free diagnostic. We are based in North London and serve customers across the UK.

Address: Euro House, 133 Ballards Lane, London, N3 1LJ
Phone: 020 7516 1077
Email: info@datarecovery.london

Visit our main website for more details: datarecovery.london

Related Services

Data Recovery Lab – London’s trusted specialists in external hard drive and digital storage recovery since 2003.

External Hard Drive Data Recovery Service Frequently Asked Questions (FAQ)

Can data be recovered from a dead external hard drive?

In many cases, yes. Our engineers first diagnose the issue (logical, firmware, or mechanical). If the drive has a physical fault (e.g., heads, motor, or PCB), we perform repairs and cloning in a cleanroom before file-level recovery. We’ll confirm recoverability after evaluation.

What should I do right after my external drive stops working?

Power it off immediately, avoid repeated plug-ins, and do not run repair tools or format prompts. Keep the drive as-is and contact our London lab for a free evaluation: 020 7516 1077 • info@datarecovery.london.

How long does external hard drive data recovery take?

Typical cases complete in 2–5 business days after approval. Urgent projects are available with priority service. Timing depends on failure type, media condition, capacity, and the extent of corruption or bad sectors.

How much does professional recovery cost?

Costs vary by failure type (logical vs. mechanical), capacity, and parts requirements. We provide a fixed, no-obligation quote after free diagnostics. Our policy is No Data – No Fee: if we can’t recover the agreed data, you don’t pay the recovery fee.

Which external drive brands and interfaces do you support?

We handle all major brands and interfaces, including WD, Seagate, Toshiba, Samsung, LaCie, G-Technology, SanDisk, Buffalo, and drives with USB-A/USB-C, Thunderbolt, and RAID enclosures.

Is my data kept confidential and GDPR-compliant?

Yes. We follow strict GDPR-compliant procedures, chain-of-custody controls, and secure media handling. Your recovered data is returned on encrypted media or via secure transfer upon request.

Do you work with photos and video libraries?

Absolutely. We regularly recover large photo/video libraries (RAW, ProRes, etc.) for individuals, creatives, and businesses while preserving original folder structures when possible.

Where are you located and how can I submit my drive?

You can visit or ship to our London lab: Data Recovery Lab, Euro House, 133 Ballards Lane, London, N3 1LJ. Call 020 7516 1077 or email info@datarecovery.london for booking. We serve all London areas, including Finchley and Wembley.

Will my original external drive be repaired?

Data recovery focuses on safely cloning and extracting your files. The original drive may remain unstable and is not recommended for continued use. We can return data on a new replacement drive.